It’s in your best interest to prepare to upgrade. The reality is that Microsoft RMS/HQ is aged software. (Please note that nChannel currently supports Microsoft RMS integration into ERP, eCommerce, 3PL, or other endpoint systems.)

You could face additional problems with RMS like loss of working integrations or add-ons, lack of hardware support, and issues with Windows 10. In the meantime, you partners could also charge you extra fees to support “outdated” software. While a select few partners might support Micrsoft RMS/HQ past July 2021, they won’t support the software forever. With the official 2021 end of life date quickly approaching, businesses should consider their transition plan off of Microsoft RMS. They also rely on their partners like VARs to continue support of their software, beyond mainstream support that ended in 2016. However, some businesses have opted to maintain a paid annual maintenance agreement to receive extended support until July 13, 2021. Today, businesses can no longer purchase new licenses of Microsoft RMS.

Extended support is only available to companies who maintain a paid annual maintenance agreement.

Extended support will end on July 13 th, 2021.

Mainstream support for RMS and HQ ended on July 10 th, 2016.

Existing customers will continue to be sold RMS & HQ after 2016.

As of July 2016, Microsoft Retail Management Systems (RMS) and Dynamics Headquarters (HQ) is no longer sold to new customers.

So, what does it mean when a software system like Microsoft RMS enters the “extended support phase?” The details about RMS’s “end of life” include: What does Microsoft RMS End of Life Mean? This post covers what that means for your business and suggests POS alternatives for RMS. However, extended support ends in July 2021. This means that RMS had reached its end of life, with Microsoft planning no future development for it. In 2014, at least 45,000 companies were using Microsoft Dynamics Retail Management System (RMS).įast forward to 2020 and there’s still companies using Microsoft RMS through various means.

In March 2015, Microsoft announced that their point of sale software, Microsoft Dynamics RMS 2.0 entered the “extended support phase” of its product life cycle. It has been updated for accuracy and completeness.) (This article was last published on April 23, 2015.

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